United Radio recognizes National Leadership day
Editor’s note: The following is from the National Day Calendar: “National Leadership Day is set aside to acknowledge the power of leadership. Every year, on February 20th, we recognize the impact that leaders make in people’s lives as they seek to develop themselves and others. When you think about it, in every relationship, one person influences another, whether a parent or child, spouse or friend, student or teacher, employer or employee. In our everyday interactions with one another, someone is leading or influencing the other to do something or become something. This means that anyone can be a leader, whether you have a title or not. When we talk about leadership, we know that leadership is about growth – for yourself, your relationships, your productivity, and your people. To lead well, you must embrace your need for continual improvement so that you can be the best leader you can be. The observance aims to empower people to help others and be change agents and difference makers in someone’s life. This is the opportunity we have on National Leadership Day: To show people what it means to be a good leader and inspire them to be a positive force of change in another person’s life.” What does leadership look like at United Radio? How can you grow your leadership skills? Anyone can take steps to grow as a leader. An important part of leadership is recognizing that everyone is on a different part of their leadership journey. We can honor this by supporting each other and helping others grow!
NYS Comptroller visits United Radio
Mr. Thomas P. DiNapoli, recently visited United Radio. He took a tour of our East Syracuse campus to see the valuable work our employees do on a daily basis. We were quite surprised at end of your visit to receive such good news! Thank you from everyone at United Radio.
United Radio provides maintenance, support with UCare plans
East Syracuse, NY — Radio communication equipment sees dust, water, heat, and other tough environments on a daily basis, which can lead to equipment downtime. The United Radio Communications Division UCare maintenance and service programs are designed to help ensure customer equipment performs optimally and never leaves them with an unexpected repair expense or system outage. “At United Radio, we understand the commitment made in purchasing equipment that provides the safety and reliability to ensure everyone returns home,” said William Dawes, United Radio Field Operations Manager. “Our UCare maintenance and service programs not only increases the longevity of your investment but provides a peace of mind knowing that when you need emergency support, you are our top priority.” The UCare program offers two levels of service to customers, First Class and Business Class. “These service level agreements not only reduce equipment downtime and costs but give our customers the satisfaction knowing they have support mechanisms in place.” said Dawes. The First Class service level includes: United Radio (UR) shall provide the Maintenance Services for Fixed Network Equipment (FNE) 24 Hours a day, 7 days a week, including holidays. Upon notification UR shall create a service ticket and assign a technician who will contact the customer by phone to troubleshoot equipment within 2 hours. In the event the problem cannot be resolved over the phone, UR will dispatch a technician to report on-site within 4 hours. An annual preventative maintenance check is included to ensure your system is operating at its optimum. Any covered equipment/parts that are found to be defective through normal use, will be pulled and repaired, then re-installed and tested. Repair times may vary. This does not cover acts of God, including but not limited to physical abuse, electrical surge, or end of life. FNE batteries and other maintenance items may be covered and replaced as needed to ensure proper operation. (ex: Bluetooth Location Beacons for TRBOnet systems as well as UPS’s (Uninterruptible Power Supplies) Down time is never good — we have an assortment of repeaters and subscriber units that are available to be loaned out at no charge in the event your original needs to be factory serviced. This is based on availability. The Business Class service level offers the same features as First Class, but with a longer response time. The Preventative Maintenance program includes these services and more: Physically inspect the equipment and document its conditions Clean dust and other particles, inside and out Measure, test and restore to factory specifications Ensure accurate transmitting and receiving frequencies in accordance with FCC license Record battery voltage, condition, and service life Check VSWR power of both mobiles and repeaters Upgrade equipment with most current firmware, if requested For more information contact William Dawes at 315-445-3260 or visit https://www.unitedradio.com/industries-we-serve/communications/ United Radio provides repair and remanufacturing solutions to electronics manufacturers worldwide. Focusing on automotive and consumer electronics, communications products and advanced research and development. The nearly 100-year old company has established itself as a world leader in creating innovative solutions to the emerging technological needs of our customers. Headquartered in East Syracuse, NY, and with a repair and distribution center in Peachtree City, GA, and Salt Lake City, UT. The company works with both Fortune 500 companies from around the world and first responder agencies across New York state. Contact: Pat Spadafore Marketing Manager (315) 470-2211 pspadfore@unitedradio.com
