The United Radio Communications Division mission is to help first responders save lives, increase productivity, and return home safely.
We do this by selling, repairing and installing public safety vehicle equipment for new and used vehicles, including light-duty trucks and heavy equipment. We install and perform repairs here or at your location.
We carry top of the line equipment, partnering with the most respected manufacturers in the industry.
To do this, we offer complete service, installation and repair excellence at one of the largest repair facilities for industry-leading manufacturers of two-way products in the United States of America.
But you don’t have to come to us. Our service team is fully mobilized and ready to respond to your installation and service needs. United Radio’s fleet includes special application vehicles to service equipment in the most remote locations.
Our Communication Division Newsletter for April
This week we were called the “Gold Standard” by a Law customer who came to us with a problem they considered unsolvable. I can’t tell you how appreciative we all were of such an important compliment. Every day our team is looking for ways to improve our standards of service, problem solving capabilities as well as process improvements to our installations and repairs. While it’s true we are busy, it’s a good busy! Our commitment to our customer’s regarding quality is always our top priority. To fully understand what we do and how we do it, we invite you to stop by and tour our facilities and meet our team members. We are consistently recruiting talent for our Garage and Field team to ensure that they learn from the best, put forth quality every step of the way and most importantly provide amazing customer service to our growing list of clients. If you know someone who fits this description, please refer them to us.
As you will see below the Motorola Roadshow is coming to Syracuse. If you would like to attend, please contact us at 315-445-3298 to be put on the list of attendees. This is a fantastic way to learn about and touch the new equipment coming soon. We would love to have you as our guest!
— Leslie English, Communications General Manager
United Radio is proud to offer the best names in the industry to those who serve and protect. Our expansive selection guarantees the right equipment for the job. Bumper to bumper, we have you covered.
On-site Field Services
Even the toughest equipment breaks! When your communications equipment fails, our field technicians are fully mobilized and properly stocked to provide quality repairs on location.
As a Certified Service Center, United Radio Communications Division is dedicated to providing quality and effective repairs that will keep our customers satisfied for years to come.
UCare Maintenance and Service Plans
Radio communication equipment sees dust, water, heat, and other tough environments on a daily basis, which can lead to equipment downtime. The United Radio Communications Division UCare maintenance and service programs are designed to help ensure customer equipment performs optimally and never leaves them with an unexpected repair expense or system outage.
Check Repair Status
Have an item with United Radio for repair work?
Please enter the service number below for a real-time look at the status of your repair. If you don’t have your number please email us at email@example.com or call 800.599.2101
- Need radios for an event?
- We offer simple-to-use handheld radios for on-site communications
- For more information call 800.599.2101
Lunch and Learn Series
- United Radio hosts Lunch & Learn Series at our corporate office.
- We will be presenting cutting edge solutions for an industry or a specific product.
- Check back for updates
- FCC licensing can certainly be an overwhelming task. Regulations and policies are seemingly always changing.
- We have been working with the FCC for decades, and we have the expertise to help customers maintain compliance and eliminate the hassle of dealing with paperwork. Not sure if you are in compliance?
- Ask a United Radio associate for an FCC check-up.
Communications Division Headquarters
East Syracuse, NY 13057
8:00AM – 5:00PM
Communications Division Installations and Repair Facility
East Syracuse, NY 13057
8:00AM – 5:00PM
United Radio also has one of the largest repair facilities that provides complete service, installation and repair excellence for industry-leading manufacturers of two-way products in the United States.