Phil Rubenstein on leadership: Six core values at the heart of a century-old company
Company News
Phil Rubenstein on leadership: Six core values at the heart of a century-old company
Tuesday November 8, 2022

The following story was featured on as part of their weekly “Conversations on Leadership” column. By Stan Linhorst | United Radio celebrates its 100th anniversary in January. Jacob Rubenstein founded the company in 1923 as…

Mike Fabery to take part in Remanufacturing Sectors: Consumer Products webinar
Company News
Mike Fabery to take part in Remanufacturing Sectors: Consumer Products webinar
Tuesday November 8, 2022

Mike Fabery, United Radio Automotive Operations manager will take part in Remanufacturing Sectors: Consumer Products webinar. November 9, 2022, 10:00 am EDT Description This is the second webinar in a new series where RIC will…

United Radio hosts SCSD, SSEP, and MACNY members
Company News
United Radio hosts SCSD, SSEP, and MACNY members
Thursday August 18, 2022

Teachers representing a variety of elementary and middle level schools from within the Syracuse City School District (SCSD), along with members of the Smart Start Externship Program and MACNY’s Workforce Development team, took part in…

United Radio employee focus: Jim Fellows, Director of Technical Development

Jim recently celebrated his 50th year of employment at United Radio! He has held several positions during the last half century with the company and is currently Director of Technical Development, which involves training United Radio employees to get their Certified Electronics Technician certification amongst other accreditations.  Also, in support of United Radio’s dedication to community and industry service, Jim serves on the Board of Directors for several local schools and national electronics trade organizations.

Jim possesses several industry-related accolades. Two that he is most proud of include being inducted into the National Electronics Industry Hall of Fame “For outstanding service to mankind through contributions to the advancement of the electronics industry” in 2012.

Jim also received the first-ever Gerry M. McCann, CET/CSM/EHF Memorial from the National Electronic Services Dealers Association, “For dedication to promoting the goals and welfare of NESDA” during the preceding year in 2008. He again received the award in 2019.

We asked some members of our Senior Management Team this question: “What has Jim Fellows meant to you and your division during his 50 years of service to UR?”

Here are their responses.

Phil Rubenstein: Jim Fellows has been a teacher and mentor to me for many of his 50 years at United Radio, in not just electronics, but also customer service and when to use more commas.

Mara Charlamb: Where do I begin to try to explain what Jim Fellows has meant to me over the vast majority of my life? As Jim will tell you, he has known me since I was in diapers. Our relationship has seen many different phases over the course of 5 decades. He has watched over me when I was young, taught me about United Radio, and managed me when I was working in “the Shop” as we used to call it. Today, he is still trying to teach me electronics, advise me on things that have or have not worked in the past, and ensure that Phil and I continue the success of United Radio.  Most importantly, Jim is FAMILY and I don’t tell him that enough!

Keith Martin: The thing that stands out to me about Jim is his enthusiasm and willingness to teach others the things he has learned.  He has spent years not only trying to better people for United Radio but to also give them skills that will make them better for the rest of their lives.

Jim Fitzgerald: I have had the pleasure of seeing the amount of respect and admiration Jim is viewed with from people in our industry. His name is synonymous with United Radio in our industry. The legacy he has created is well known and respected. I aspire to gain the respect and influence he has achieved in our industry.  He is a role model and hero to me.

Mark Fuller: “For me, Jim has always represented our commitment as an organization to “Learning, growing and accepting challenges…” He and Arnie bring a wealth of history, institutional knowledge and deliver plain-talk perspective often when it is difficult for some of us to hear. I appreciate Jim’s commitment to teaching, his ability to meet his students where they are and his innate knowledge of how stuff works.

Here is some more about Jim:

What makes you the happiest at work? When we are recognized by a customer or dealer for the great service we provided.

When not at work, you’ll probably find me doing this:  Reading, working on my old house, and playing guitar.

Looking into the future, the one thing I’m most excited about for United Radio is: The amount of electronics in almost all new products; automotive, industrial, and consumer is increasing at a very fast rate.  New semiconductors entering the market promise to make greater advances in efficiency, especially in the automotive and power industries. United Radio can service almost any type of electronic equipment, so the opportunities are endless.

Why have I stayed at United Radio for 50 years?

My previous job was as part owner of a small electronics service business in Oneida, NY. We ran a very ethical company, and prided ourselves in how well we treated our customers. I knew about United Radio at that time and had heard they had a great reputation.  Also, I had purchased parts from them in 50s and 60s when they were in the old State St. location, and I was always treated very well at the counter. When I was offered a job at UR, it was a tough decision, but I felt in the long run it would be the right choice. After a very short time at UR, I really enjoyed the family atmosphere and how well everyone worked together. Equally important, their business philosophy meshed very well with my own. In short, just “Do the right thing”. Today that is summarized in our “Core Values”, and I often refer to it as the “United Radio Way”. I’m very proud of how we conduct business at UR, and have never regretted choosing to come here.

Jim Fellows hard at work with our team!

Dedicated. Inspired. United. 

UR to support annual Book Bag Give Away

WE BELIEVE that “we have a responsibility to each other to create a better community”.   Every day our UR Community comes together enriching the lives of others.

We do this through our smiles and interactions, by looking out for each other and by reaching to lend support or an encouraging word.  We Create A Better Community by caring about our interactions with customers, personal handling of their belongings and working to meet standards that allow outside communities to grow and impact others in a positive way. We do it because we care, …we do it because it is Who We Are, We Are UR. 


We are extending our community outreach by supporting the Mary Nelson Youth Center to help with the annual Book Bag Give Away. Each year children in the Syracuse area come out with their families to receive book bags, necessary school supplies and enjoy a community cookout.

Community Building Opportunities for our United Radio Family; be part of making a difference in Our Community.

On July 14, 2022 from 11:30-1:30 the Annual Koffee King Charity Cookout was held in our UR parking lot.  During this annual event employees enjoyed a cookout and made a donation of any amount that goes to a local charity.  This year the funds raised will be used for supplies for the Mary Nelson Youth Center Book Bag Give Away which takes place August 20, 2022.

Fill A Barrel – Barrels have been set up at 5705, 5717 and 5703.  There are lists beside the bins indicating what supplies are needed.  If you and your family would like to donate school supplies, please bring them in by July 31, 2022.  Your generous donation will be used for the Mary Nelson Youth Center Book Bag Give Away which takes place August 20, 2022.

Consumer, Automotive R&D Innovation Lab team up for customer solution

When the Valve company approached our Consumer Division looking for a productive way to remanufacture broken Steam Deck gaming devices, Business Development Manager Mark Daily turned to the United Radio Research and Development Innovation group for a solution.

Mark Daily approached Dan Marafino, Product & Process Design Team Lead Engineer, with a challenge. Could he create a jig that would allow United Radio repair technicians to replace the LCD modules on the Valve Steam Deck for this new repair program that is set to launch in our Salt Lake City facility.

“Dan took the challenge and ran with it,” said Mark Daily.  “His vision and experience aided in developing this design.  What he created meets our needs and looks really cool!”

Dan explained the creation process. “The design of the assembly started with downloading the 3D model of the Steam Deck from the open-source repository for the project. Using the provided 3D model, it was imported into Solidworks and the fixture was designed around it in multiple pieces. Once designed it was then printed using a few of the 3D printers in the RDI lab including the Prusa i3 Mk3 and the Creality CR10 V3. The model was printed
using a combination of PLA and Polycarbonate for the latch.”

“The Steam Deck Clamp Fixture device that the Dan’s group created, allows the Consumer Division to provide an
in-house solution for the application of the display panel onto the Valve Steam Deck gaming device,” said Daily.   “Having this mechanism will provide us with a solid process that will allow us to process the repair and avoid sending the unit back to the OEM for a display replacement.”

The plan is to develop three Steam Deck Clamp Fixture devices for use in Salt Lake City.

“The Consumer Division would like to give a big shoutout and thank you to the Automotive Product & Process Design group,” said Jim Fitzgerald, Consumer General Manager. “It’s this type of collaboration that allows United Radio to provide custom solutions for our customers.”

Media Inquiries

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Pat Spadafore
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