United Radio has been providing remanufacturing and repair solutions for electronics providers worldwide for nearly a century.
Partnering with leading brands in automotive and consumer electronics, and two-way communications manufacturers, the company has built a global reputation as an integrated solution partner.
Our company vision is to be the world standard in creating innovative solutions to the emerging technological needs of our customers. Our core values are listed below.
The purpose of our organization is to provide consistent, high-quality professional service to the electronics marketplace. To accomplish this, we employ, support and empower quality individuals, and provide a great place to work.
The United Radio Leadership team is comprised of senior management team members from across our organization.
Phil is the third generation of Rubenstein’s to lead United Radio, having assumed the presidency from his father, Arnie, in 2005. Since then, Phil has overseen all aspects of the company’s operations with his sister Mara Charlamb, Vice President. Together they set the direction of the organization, holding the company’s…
As a member of the third generation of the Rubenstein family, Mara has led United Radio, having served as a Partner/Vice President since 1992. Mara also leads the company’s human resources division, where she is instrumental in developing and maintaining successful employee relations for the company. She also works closely…
Arnold Rubenstein is Chairman of the Board of United Radio Inc, having been with the family business since 1962. A lifelong resident of Syracuse, he received his B.S. in Electrical Engineering from Syracuse University and served in Germany on active duty with the United States Air Force. His diverse community…
Keith is a second-generation Martin to lead the United Radio Automotive Division, having taken over the General Manager reins from his father Doug in 2003. Since then, Keith has overseen the company’s operations in Syracuse, NY and Peachtree City, GA, working with nearly every automobile manufacturer in the country. Keith…
Jim has 25+ years of experience in the Consumer Electronics Servicing Industry that has enabled him to recognize the importance and value of listening to customer’s needs and building platforms that lead to successful outcomes. Jim’s experience in Reverse Logistic Operations and traditional break/fix transactions provides benefits to our vendor/supplier…
Jim recently celebrated his 50th year of employment at United Radio! He has held several positions during the last half century with the company and is currently Director of Technical Development, which involves training United Radio employees to get their Certified Electronics Technician certification amongst other accreditations. Also, in support…
Mark is an enthusiastic financial leader known as a trusted advisor for the CEO. A collaborative professional that builds strong peer relationships through problem solving by transforming data into information. Committed to building a stronger community by providing human services to those most vulnerable. Mark holds a Bachelor of Science in Business…
Jeff has more than 25 years of IT experience and is ITIL certified. In his leadership role at United Radio, Jeff oversees a department that includes Business and Systems Analysts, Business Intelligence and Data Analysts, Application and Web Developers, Infrastructure, Security, Technical Support, and the Digital/Marketing Departments. Prior to joining…
As the newest member of the United Radio family, Heather brings several years of relationship building experience to her role as Communications General Manager. While serving as a Commercial Manager at M&T Bank, Heather enjoyed working with a diverse group of customers as she managed the bank’s largest commercial client…
United Radio was established in 1923 by Jacob H. Rubenstein, a self-taught engineer and inventor who had a great passion for electronics and a strong desire to know how everything worked. In a small, one-man repair shop in downtown Syracuse, Jake assembled “cat’s whisker” radio kits for retail customers. His repair skills adapted to changes in radio and entertainment systems and the company grew to accommodate the demand for fast, skilled specialized repair services.
United Radio’s reputation for quality service generated an increasing workload. Milton, Jake’s oldest son, came into the business full time when he returned from military service in 1953. Jake’s younger son Arnold joined the company full time when he returned from military service in 1962. As the workload increased, Milt and Arnie created three divisions. Milt managed the two-way Communications business; Arnie managed the Consumer products division and Stan Marcum managed the Automotive division. As the workload increased, United Radio expanded its technical staff, and added a computer system to help control the organizational workflow. Jeff Rubenstein, a third-generation Rubenstein family member, joined as systems manager.
Phillip Rubenstein, Arnold’s son, became president of the company in 2005 and Phil’s sister Mara is the company’s vice-president and director of human resources.
The company’s commitment to its core values is clearly evident on their website, which states: “We believe that all people have inherent value; our differences make us stronger; family sustains, stabilizes and defines us; honesty and integrity will build lasting relations; we have a responsibility to each other to create a better community; learning, growing and accepting challenges enriches and fulfills our lives.”
Continued growth at United Radio required it to move to even larger quarters. Today United Radio, located on Enterprise Parkway, is a major provider of:
- electronics products and service for most major car manufacturers.
- after-the-sales service solutions for the consumer electronics industry. From large scale depot repair programs to complete reverse logistics solutions.
- complete service, installation and report excellence for first responders at one of the largest repair facilities for industry-leading manufacturers of two-way products in the United States.
United Radio has more certified electronic technicians than any other independent service center in the United States and its three divisions service more than 3,000 units every day.
The guiding principles above have worked in tandem nearly 100 years, allowing us to grow from a space within an outlet store at 115 West Jefferson Street, Syracuse, to six buildings, three divisions, in three states, run by one big happy family!
Jake’s Place, From One Man’s Passion to a Corporation
For a better understanding of our company,…please contact The Onondaga Historical Association to get your copy of our book, “Jake’s Place, From One Man’s Passion to a Corporation”, written by Arnold J. Rubenstein.
East Syracuse, NY 13057
8:00AM – 5:00PM
The corporate headquarters is home to the Automotive Electronics, Consumer Electronics, and Communications Division, and is located at 5703-5717 on Enterprise Parkway in East Syracuse, New York. The campus encompasses over 500,000 square feet of space, specially designed to accommodate the needs of high volume state-of-the-art electronic equipment repairs. Our unique computerized systems not only track every unit throughout the repair process, but enable us to communicate directly with manufacturers, dealers, and customers worldwide.
Automotive Southern Operations
Peachtree City, GA 30269
8:30AM – 5:30PM
Our Peachtree City automotive operations is located at 780 Highway 74 South, Peachtree City, Georgia. It has been serving automotive manufacturers since 2007. As business increased, so did the need for a larger facility. In 2014, the PTC branch relocated to a 123,000 square foot building that sits on 40 acres of the former Panasonic campus, right next door to one of our customers, Panasonic Automotive. Having a full-service branch in Peachtree City Georgia allows United Radio to the ability to service customers worldwide.
Consumer Western Operations
Salt Lake City, UT 84104
8:30AM – 5:30PM (MST)
United Radio announced the expansion of its remanufacturing operations to the Western United States. The company will begin operating a repair and distribution center in Salt Lake City, Utah as part of its strategic growth plans. “This expansion will allow us to meet the growing needs of our customers on the west coast as well as provide better coverage for the whole country,” said United Radio President Phil Rubenstein. “Salt Lake City provides us with the best opportunity to establish our operations out west and meet the needs of our customers.”