United Radio / Who we are

United Radio has been providing remanufacturing and repair solutions for electronics providers worldwide for a full century.​

Partnering with leading brands in automotive and consumer electronics, and two-way communications manufacturers, the company has built a global reputation as an integrated solution partner.

Our company vision is to be the world standard in creating innovative solutions to the emerging technological needs of our customers. Our core values are listed below.

Mission Statement

The purpose of our organization is to provide consistent, high-quality professional service to the electronics marketplace.  To accomplish this, we employ, support and empower quality individuals, and provide a great place to work.

Phillip Rubenstein

Phil is the third generation of Rubenstein's to lead United Radio, having assumed the presidency from his father, Arnie, in 2005. Since then, Phil has overseen all aspects of the company’...

Mara Charlamb

As a member of the third generation of the Rubenstein family, Mara has led United Radio, having served as a Partner/Vice President since 1992. Mara also leads the company’s human resources...

Arnie Rubenstein

Arnold Rubenstein is Chairman of the Board of United Radio Inc, having been with the family business since 1962. A lifelong resident of Syracuse, he received his B.S. in Electrical Engineeri...

Keith Martin

Keith is a second-generation Martin to lead the United Radio Automotive Division, having taken over the General Manager reins from his father Doug in 2003. Since then, Keith has overseen the...

Jim Fitzgerald

Jim has 25+ years of experience in the Consumer Electronics Servicing Industry that has enabled him to recognize the importance and value of listening to customer’s needs and building plat...

Jim Fellows

Jim has over 50 year of employment at United Radio! He has held several positions during the last half century with the company and is currently Director of Technical Development, which invo...

Mark Fuller

Mark is an enthusiastic financial leader known as a trusted advisor for the CEO. A collaborative professional that builds strong peer relationships through problem solving by transforming d...

Jeff Prinz

Jeff has more than 25 years of IT experience and is ITIL certified. In his leadership role at United Radio, Jeff oversees a department that includes Business and Systems Analysts, Business I...

Leslie English

United Radio welcomes Leslie English as the company’s new Communications Division General Manager. The Communications Division mission is to help people return home safely through the work...

Dedicated. Inspired. United.

Meet Leadership Development Program Cohort 3 group
Meet Leadership Development Program Cohort 2 group

Anastasia Blaisdell, Automotive, Syracuse

Brian Charlamb, Consumer, Salt Lake City

Eddie Rios, Consumer, Salt Lake City

Ernie Fish, Consumer, Syracuse

Harry Visneau, Automotive, Syracuse

Jose Infante, Consumer, Syracuse

Kelly Rice, Automotive, Peachtree City

Vince Christian, Automotive, Syracuse

Tara Thornton, Communications

Rory Musselman, Consumer Salt Lake City

Mohit Gupta, Information Technology

Lakeitha Williams, Automotive Peachtree City

Kim Lane, Automotive, Syracuse

Joe Ucher, Automotive Peachtree City

Derek Bowers, Automotive, Syracuse

Brenna Cawley, Project and Change Management

Alison Mapes, Automotive Syracuse

November was also a big month for Cohort 2! They have now completed year one of the program and will begin year two in January. Their retreat day topic in November was Gratitude and Appreciation. The cohort reflected on some of these questions throughout the day:

  • What is appreciation, compared to recognition and a compliment?
  • Why is gratitude important in leadership?
  • What are some of the barriers to expressing gratitude?
  • What are some ways to show appreciation? How does United Radio practice this?

This day also gave them an opportunity to express gratitude to their fellow cohort members. Throughout the last year, Cohort 2 has been able form and develop relationships with each other. The cohort includes participants from different divisions, United Radio cities, and varying years of service. Everyone is on their own leadership journey and can learn from each other and the Advisory Committee, which includes James Branche, Josh Forward, Mara Charlamb, Mark Fuller, and Phil Rubenstein.

The Advisory Committee looks forward to the next year of the Leadership Development Program! 2024 will bring the exciting developments of year two for Cohort 2.

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Jacob Rubenstein
"Any endeavor, to be successful, has to be fair to all parties involved."
- Jacob Rubenstein, Founder

Our History

United Radio was established in 1923 by Jacob H. Rubenstein, a self-taught engineer and inventor who had a great passion for electronics and a strong desire to know how everything worked. In a small, one-man repair shop in downtown Syracuse, Jake assembled “cat’s whisker” radio kits for retail customers. His repair skills adapted to changes in radio and entertainment systems and the company grew to accommodate the demand for fast, skilled specialized repair services.

United Radio’s reputation for quality service generated an increasing workload. Milton, Jake’s oldest son, came into the business full time when he returned from military service in 1953. Jake’s younger son Arnold joined the company full time when he returned from military service in 1962. As the workload increased, Milt and Arnie created three divisions. Milt managed the two-way Communications business; Arnie managed the Consumer products division and Stan Marcum managed the Automotive division. As the workload increased, United Radio expanded its technical staff, and added a computer system to help control the organizational workflow. Jeff Rubenstein, a third-generation Rubenstein family member, joined as systems manager.

Classic look at United Radio

Phillip Rubenstein, Arnold’s son, became president of the company in 2005 and Phil’s sister Mara is the company’s vice-president and director of human resources.

The company’s commitment to its core values is clearly evident on their website, which states: “We believe that all people have inherent value; our differences make us stronger; family sustains,  stabilizes and defines us; honesty and integrity will build lasting relations; we have a responsibility to each other to create a better community; learning, growing and accepting challenges enriches and fulfills our lives.”

Continued growth at United Radio required it to move to even larger quarters. Today United Radio, located on Enterprise Parkway, is a major provider of:

  • electronics products and service for most major car manufacturers.
  • after-the-sales service solutions for the consumer electronics industry. From large scale depot repair programs to complete reverse logistics solutions.
  • complete service, installation and report excellence for first responders at one of the largest repair facilities for industry-leading manufacturers of two-way products in the United States.

United Radio has more certified electronic technicians than any other independent service center in the United States and its three divisions service more than 3,000 units every day.

The guiding principles above have worked in tandem nearly 100 years, allowing us to grow from a space within an outlet store at 115 West Jefferson Street, Syracuse, to six buildings, three divisions, in three states, run by one big happy family!

Jake's Place Book Cover

Jake's Place, From One Man's Passion to a Corporation

For a better understanding of our company,…please contact The Onondaga Historical Association to get your copy of our book, “Jake’s Place, From One Man’s Passion to a Corporation”, written by Arnold J. Rubenstein.

Our locations

Drone shot of United Radio's Syracuse Campus
United Radio's Peachtree, Georgia Campus
Corporate Headquarters
5703-17 Enterprise Parkway
East Syracuse, NY 13057
315.446.7181 or 800.448.0944
Monday – Friday
8:00AM – 5:00PM

The corporate headquarters is home to the Automotive Electronics, Consumer Electronics, and Communications Division, and is located at 5703-5717 on Enterprise Parkway in East Syracuse, New York. The campus encompasses over 500,000 square feet of space, specially designed to accommodate the needs of high volume state-of-the-art electronic equipment repairs. Our unique computerized systems not only track every unit throughout the repair process, but enable us to communicate directly with manufacturers, dealers, and customers worldwide.

Automotive Southern Operations
780 Highway 74 South
Peachtree City, GA 30269
770.632.3562 or 800.448.0944
Monday – Friday
8:30AM – 5:30PM

Our Peachtree City automotive operations is located at 780 Highway 74 South, Peachtree City, Georgia. It has been serving automotive manufacturers since 2007. As business increased, so did the need for a larger facility. In 2014, the PTC branch relocated to a 123,000 square foot building that sits on 40 acres of the former Panasonic campus, right next door to one of our customers, Panasonic Automotive. Having a full-service branch in Peachtree City Georgia allows United Radio to the ability to service customers worldwide.

Consumer Western Operations
1455 South West 5000 Suite C
Salt Lake City, UT 84104
315.446.8700 or 800.634.8606
Monday – Friday
8:30AM – 5:30PM (MST)

United Radio announced the expansion of its remanufacturing operations to the Western United States. The company will begin operating a repair and distribution center in Salt Lake City, Utah as part of its strategic growth plans. “This expansion will allow us to meet the growing needs of our customers on the west coast as well as provide better coverage for the whole country,” said United Radio President Phil Rubenstein. “Salt Lake City provides us with the best opportunity to establish our operations out west and meet the needs of our customers.”

Industries We Serve

Partnering with leading brands in automotive and consumer electronics, and two-way communications industries, the company has built a global reputation as an integrated solutions partner.
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    Corporate Headquarters

    5703 Enterprise Parkway,
    East Syracuse, NY 13057

    Mon-Fri 8:00 AM – 5:00 PM 

    Mon-Fri, 8:00 AM – 5:00 PM

    Communications Division

    5703 Enterprise Parkway,
    East Syracuse, NY 13057

    Mon-Fri 8:00 AM – 5:00 PM

    8:00 AM – 5:00 PM

    Automotive Electronics

    5705 & 5717 Enterprise Parkway,
    East Syracuse, NY 13057

    Mon-Fri 8:00 AM – 5:00 PM

    8:00 AM – 5:30 PM

    Consumer Electronics

    5717 Enterprise Parkway,
    East Syracuse, NY 13057

    Mon-Fri 8:00 AM – 5:30 PM

    8:00 AM – 5:30 PM

    Consumer SLC

    1635 South 5070 West, A1,
    Salt Lake City, UT 84104

    Mon-Fri 8:00 AM – 5:30 PM

    8:00 AM – 5:30 PM

    Automotive PTC

    780 Highway 74 South,
    Peachtree City Georgia 30269

    Mon-Fri 8:00 AM – 5:00 PM

    8:00 AM – 5:30 PM

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