United Radio has been providing remanufacturing and repair solutions for electronics providers worldwide for nearly a century.

Partnering with leading brands in automotive and consumer electronics, and two-way communications manufacturers, the company has built a global reputation as an integrated solution partner.

Our company vision is to be the world standard in creating innovative solutions to the emerging technological needs of our customers. Our core values are listed below.

Mission Statement

The purpose of our organization is to provide consistent, high-quality professional service to the electronics marketplace.  To accomplish this, we employ, support and empower quality individuals, and provide a great place to work.

All people have inherent value.
Our differences make us stronger.
Family sustains, stabilizes, and defines us.
We Believe…
Honesty and integrity will build lasting relationships.
We have a responsibility to each other to create a better community.
Learning, growing, and accepting challenges enriches and fulfills our lives.

Leadership team

The United Radio Leadership team is comprised of senior management team members from across our organization.

Dedicated. Inspired. United. 

Sara Farley shares a UR core value related experience

One United Radio core value state, “We have a responsibility to each other to create a better community. Sara Farley, a business and systems analyst in our IT department recently shared why she believes in this core value. Here is her story:

 

I began with mixed feelings about being selected to serve on a grand jury for six weeks. I was excited to be able to see our criminal justice system up close but also not so excited to be elected as the secretary for my jury group. This means I could not just come in and serve my civic duty, but I had to be very much involved and accurate with what I was documenting and what I was hearing. Talk about pressure.

Each day we served we would have anywhere between 2 to 7 prosecutors come in back-to-back and present their cases. They were mostly presented in the form of witnesses, documents, and surveillance videos. Depending on the crime, the time spent presenting the case and voting could be anywhere between 15 minutes to several hours. Once all evidence has been presented to the grand jury, the prosecutor reads the charges and law pertaining to those charges out loud to the jury panel. They may also read any definitions pertaining to those charges. If no questions from the jury, all parties that are non-jury panel leave the room for each charge to be voted on separately. The deliberation and voting are done in private.

For those who may not know, the purpose of a grand jury is to formally charge people accused of felonies, or to not charge if there is not enough evidence believed to do so. At least 12 of the 23 jurors must agree there is enough evidence for a trial to indict.

In the end I came away from my time at the courthouse with a real appreciation for grand juries and our justice system. There is a saying “A grand jury will even indict a ham sandwich”. The reputation to some extent is justified, but from my experience on a jury panel this was not always the case. I am confident in the decisions we made collectively as group as everyone had the same motive to try and help keep Onondaga county as much safer as we were given the opportunity to.

When asked if I would come back and serve again without having to be told to do so, I most certainly would. I really enjoyed the experience and even would want to serve as secretary again.

United Radio events help make holidays happier for those in need

There were several events were held within our United Radio family and resulted in donations within their respective community during the 2021 holiday season.

These are all great examples of our United Radio core value: We have a responsibility to each other to create a better community.

  • Missy Hubbard held her annual collection. This is one of several boxes of contributions for this year’s family in need gathered this year.
  • Mark and Denise Nettnin with one of many trunk loads of donations to this year’s Hospice Christmas family. Donations were also collected through raffles and Jeans-Day events.
  • Money raised from the ticket sale from the PTC Wooden Flag raffle was turned over to Margaret Bryan Turman, Director of Nursing of Sacred Journey Hospice in Newnan, GA. The money will go to 14-year-old twins whose dad passed last week.
  • Peachtree City held a toy drive for Toys for Tots. We collected 1 big box of toys that will be distributed to the children in our community through the Georgia Southside Toys for Tots. The toys were picked up by Mr. Darryl Meadows. One toy donated, got one raffle ticket to win a rolling cooler. Brandy Morris won!
  • Employees at our Salt Lake City facility held a raffle for a United Radio family member in need. According to Alia Elu, “We were able to raise $330 for this individual!”

Thank you very much to everyone who donated!

United Radio Core Values:

  • All people have inherent value.
  • Our differences make us stronger.
  • Family sustains, stabilizes, and defines us.
  • Learning, growing, and accepting challenges enriches and fulfills our lives.
  • We have a responsibility to each other to create a better community.
  • Honesty and integrity will build lasting relationships.
Jacob Rubenstein
Any endeavor, to be successful, has to be fair to all parties involved.
– Jacob Rubenstein, Founder

Our History

United Radio was established in 1923 by Jacob H. Rubenstein, a self-taught engineer and inventor who had a great passion for electronics and a strong desire to know how everything worked. In a small, one-man repair shop in downtown Syracuse, Jake assembled “cat’s whisker” radio kits for retail customers. His repair skills adapted to changes in radio and entertainment systems and the company grew to accommodate the demand for fast, skilled specialized repair services.

United Radio’s reputation for quality service generated an increasing workload. Milton, Jake’s oldest son, came into the business full time when he returned from military service in 1953. Jake’s younger son Arnold joined the company full time when he returned from military service in 1962. As the workload increased, Milt and Arnie created three divisions. Milt managed the two-way Communications business; Arnie managed the Consumer products division and Stan Marcum managed the Automotive division. As the workload increased, United Radio expanded its technical staff, and added a computer system to help control the organizational workflow. Jeff Rubenstein, a third-generation Rubenstein family member, joined as systems manager.

Phillip Rubenstein, Arnold’s son, became president of the company in 2005 and Phil’s sister Mara is the company’s vice-president and director of human resources.

The company’s commitment to its core values is clearly evident on their website, which states: “We believe that all people have inherent value; our differences make us stronger; family sustains,  stabilizes and defines us; honesty and integrity will build lasting relations; we have a responsibility to each other to create a better community; learning, growing and accepting challenges enriches and fulfills our lives.”

Continued growth at United Radio required it to move to even larger quarters. Today United Radio, located on Enterprise Parkway, is a major provider of:

  • electronics products and service for most major car manufacturers.
  • after-the-sales service solutions for the consumer electronics industry. From large scale depot repair programs to complete reverse logistics solutions.
  • complete service, installation and report excellence for first responders at one of the largest repair facilities for industry-leading manufacturers of two-way products in the United States.

United Radio has more certified electronic technicians than any other independent service center in the United States and its three divisions service more than 3,000 units every day.

The guiding principles above have worked in tandem nearly 100 years, allowing us to grow from a space within an outlet store at 115 West Jefferson Street, Syracuse, to six buildings, three divisions, in three states, run by one big happy family!

Jake's Place Book Cover

Jake’s Place, From One Man’s Passion to a Corporation

For a better understanding of our company,…please contact The Onondaga Historical Association to get your copy of our book, “Jake’s Place, From One Man’s Passion to a Corporation”, written by Arnold J. Rubenstein.

Our locations

Drone shot of United Radio's Syracuse Campus
Corporate Headquarters
5703-17 Enterprise Parkway
East Syracuse, NY 13057
315.446.7181 or 800.448.0944
Monday – Friday
8:00AM – 5:00PM

The corporate headquarters is home to the Automotive Electronics, Consumer Electronics, and Communications Division, and is located at 5703-5717 on Enterprise Parkway in East Syracuse, New York. The campus encompasses over 500,000 square feet of space, specially designed to accommodate the needs of high volume state-of-the-art electronic equipment repairs. Our unique computerized systems not only track every unit throughout the repair process, but enable us to communicate directly with manufacturers, dealers, and customers worldwide.

United Radio's Peachtree, Georgia Campus
Automotive Southern Operations
780 Highway 74 South
Peachtree City, GA 30269
770.632.3562 or 800.448.0944
Monday – Friday
8:30AM – 5:30PM

Our Peachtree City automotive operations is located at 780 Highway 74 South, Peachtree City, Georgia. It has been serving automotive manufacturers since 2007. As business increased, so did the need for a larger facility. In 2014, the PTC branch relocated to a 123,000 square foot building that sits on 40 acres of the former Panasonic campus, right next door to one of our customers, Panasonic Automotive. Having a full-service branch in Peachtree City Georgia allows United Radio to the ability to service customers worldwide.

Consumer Western Operations
1635 South 5070 West
Suite A1
Salt Lake City, UT 84104
315.446.8700 or 800.634.8606
Monday – Friday
8:30AM – 5:30PM (MST)

United Radio announced the expansion of its remanufacturing operations to the Western United States. The company will begin operating a repair and distribution center in Salt Lake City, Utah as part of its strategic growth plans. “This expansion will allow us to meet the growing needs of our customers on the west coast as well as provide better coverage for the whole country,” said United Radio President Phil Rubenstein. “Salt Lake City provides us with the best opportunity to establish our operations out west and meet the needs of our customers.”

Industries We Serve

Partnering with leading brands in automotive and consumer electronics, and two-way communications industries, the company has built a global reputation as an integrated solutions partner.