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United Radio / Who we are

We Are United Radio!
We have been providing remanufacturing and repair solutions for electronics providers worldwide for a full century.

We are partnering with leading brands in automotive and consumer electronics, and two-way communications manufacturers, the company has built a global reputation as an integrated solution partner.

Our company vision is to be the world standard in creating innovative solutions to the emerging technological needs of our customers. Our core values are listed below.

Mission Statement

The purpose of our organization is to provide consistent, high-quality professional service to the electronics marketplace.  To accomplish this, we employ, support and empower quality individuals, and provide a great place to work.

core values vision
SMT Vision page
Phillip Rubenstein

Phillip Rubenstein

Phil is the third generation of Rubenstein's to lead United Radio, having assumed the presidency from his father, Arnie, in 2005. Since then, Phil has overseen all aspects of the company’...

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Mara Charlamb

Mara Charlamb

As a member of the third generation of the Rubenstein family, Mara has led United Radio, having served as a Partner/Vice President since 1992. Mara also leads the company’s human resources...

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Arnie Rubenstein

Arnie Rubenstein

Arnold Rubenstein is Chairman of the Board of United Radio Inc, having been with the family business since 1962. A lifelong resident of Syracuse, he received his B.S. in Electrical Engineeri...

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Keith Martin

Keith Martin

Keith is a second-generation Martin to lead the United Radio Automotive Division, having taken over the General Manager reins from his father Doug in 2003. Since then, Keith has overseen the...

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Jim Fitzgerald

Jim Fitzgerald

Jim has 25+ years of experience in the Consumer Electronics Servicing Industry that has enabled him to recognize the importance and value of listening to customer’s needs and building plat...

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Jim Fellows

Jim Fellows

Jim has over 50 year of employment at United Radio! He has held several positions during the last half century with the company and is currently Director of Technical Development, which invo...

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Mark Fuller

Mark Fuller

Mark is an enthusiastic financial leader known as a trusted advisor for the CEO. A collaborative professional that builds strong peer relationships through problem solving by transforming d...

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Jeff Prinz

Jeff Prinz

Jeff has more than 25 years of IT experience and is ITIL certified. In his leadership role at United Radio, Jeff oversees a department that includes Business and Systems Analysts, Business I...

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Leslie English

Leslie English

United Radio welcomes Leslie English as the company’s new Communications Division General Manager. The Communications Division mission is to help people return home safely through the work...

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Dedicated. Inspired. United.

Mike Fabery honored at MS Dinner of Hope
United Radio to participate in MACNY sponsored October Manufacturing Month event

Mike Fabery was honored on Thursday evening at the MS Dinner of Hope, which pays tribute to individuals from the community for their outstanding dedication, commitment and support to Multiple Sclerosis Resources of Central New York, Inc.

For decades, Mike has initiated and supported fundraisers, events, raffles, and coordinated donation efforts on behalf of MSR of CNY.

Multiple Sclerosis Resources of Central New York, Inc., is dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families.

Congratulations to Mike, on his 35th year with United Radio, for this well-deserved award and his embodiment of United Radio’s core values.

For more information, or if you would like to donate to this worthy cause, visit msrofcny.org

October is recognized by New York State as the statewide celebration of manufacturing? Last year, MACNY, The Manufacturers Association and Partners for Education & Business, Inc. (PEB) engaged nearly 400 students and educators in learning about career pathways with local companies and the products they produce through tours and hands-on activities.

This year, United Radio will again participate the partnership with MACNY  by inviting students and educators to witness the remanufacturing innovation and ingenuity in action in our Syracuse campus.

On Thursday, October 24, a dozen or so juniors and seniors from the OCM BOCES Innovations Technology Program  will participate in a tour of the Syracuse campus led by Mike Fabery and Laverne Mcinnis.

“This is an opportunity to engage high school students and ignite their interest in local manufacturing careers that are available here at United Radio,” said Mike Fabery.

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Jacob Rubenstein vision page
"Any endeavor, to be successful, has to be fair to all parties involved."
- Jacob Rubenstein, Founder

Our History

United Radio was established in 1923 by Jacob H. Rubenstein, a self-taught engineer and inventor who had a great passion for electronics and a strong desire to know how everything worked. In a small, one-man repair shop in downtown Syracuse, Jake assembled “cat’s whisker” radio kits for retail customers. His repair skills adapted to changes in radio and entertainment systems and the company grew to accommodate the demand for fast, skilled specialized repair services.

United Radio’s reputation for quality service generated an increasing workload. Milton, Jake’s oldest son, came into the business full time when he returned from military service in 1953. Jake’s younger son Arnold joined the company full time when he returned from military service in 1962. As the workload increased, Milt and Arnie created three divisions. Milt managed the two-way Communications business; Arnie managed the Consumer products division and Stan Marcum managed the Automotive division. As the workload increased, United Radio expanded its technical staff, and added a computer system to help control the organizational workflow. Jeff Rubenstein, a third-generation Rubenstein family member, joined as systems manager.

Classic look at United Radio vision

Phillip Rubenstein, Arnold’s son, became president of the company in 2005 and Phil’s sister Mara is the company’s vice-president and director of human resources.

The company’s commitment to its core values is clearly evident on their website, which states: “We believe that all people have inherent value; our differences make us stronger; family sustains,  stabilizes and defines us; honesty and integrity will build lasting relations; we have a responsibility to each other to create a better community; learning, growing and accepting challenges enriches and fulfills our lives.”

Continued growth at United Radio required it to move to even larger quarters. Today United Radio, located on Enterprise Parkway, is a major provider of:

  • electronics products and service for most major car manufacturers.
  • after-the-sales service solutions for the consumer electronics industry. From large scale depot repair programs to complete reverse logistics solutions.
  • complete service, installation and report excellence for first responders at one of the largest repair facilities for industry-leading manufacturers of two-way products in the United States.

United Radio has more certified electronic technicians than any other independent service center in the United States and its three divisions service more than 3,000 units every day.

The guiding principles above have worked in tandem nearly 100 years, allowing us to grow from a space within an outlet store at 115 West Jefferson Street, Syracuse, to six buildings, three divisions, in three states, run by one big happy family!

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Jake's Place Book Cover

Jake's Place, From One Man's Passion to a Corporation

For a better understanding of our company,…please contact The Onondaga Historical Association to get your copy of our book, “Jake’s Place, From One Man’s Passion to a Corporation”, written by Arnold J. Rubenstein.

Our locations

Drone shot of United Radio's Syracuse Campus
United Radio's ptc, Georgia Campus
SLC
Corporate Headquarters
5703-17 Enterprise Parkway
East Syracuse, NY 13057
315.446.7181 or 800.448.0944
Monday – Friday
8:00AM – 5:00PM

The corporate headquarters is home to the Automotive Electronics, Consumer Electronics, and Communications Division, and is located at 5703-5717 on Enterprise Parkway in East Syracuse, New York. The campus encompasses over 500,000 square feet of space, specially designed to accommodate the needs of high volume state-of-the-art electronic equipment repairs. Our unique computerized systems not only track every unit throughout the repair process, but enable us to communicate directly with manufacturers, dealers, and customers worldwide.

Automotive Southern Operations
780 Highway 74 South
Peachtree City, GA 30269
770.632.3562 or 800.448.0944
Monday – Friday
8:30AM – 5:30PM

Our Peachtree City automotive operations is located at 780 Highway 74 South, Peachtree City, Georgia. It has been serving automotive manufacturers since 2007. As business increased, so did the need for a larger facility. In 2014, the PTC branch relocated to a 123,000 square foot building that sits on 40 acres of the former Panasonic campus, right next door to one of our customers, Panasonic Automotive. Having a full-service branch in Peachtree City Georgia allows United Radio to the ability to service customers worldwide.

Consumer Western Operations
1455 South West 5000 Suite C
Salt Lake City, UT 84104
315.446.8700 or 800.634.8606
Monday – Friday
8:30AM – 5:30PM (MST)

United Radio announced the expansion of its remanufacturing operations to the Western United States. The company will begin operating a repair and distribution center in Salt Lake City, Utah as part of its strategic growth plans. “This expansion will allow us to meet the growing needs of our customers on the west coast as well as provide better coverage for the whole country,” said United Radio President Phil Rubenstein. “Salt Lake City provides us with the best opportunity to establish our operations out west and meet the needs of our customers.”

Industries We Serve

Partnering with leading brands in automotive and consumer electronics, and two-way communications industries, the company has built a global reputation as an integrated solutions partner.
automotive-blue
Automotive
Communications
Consumer
Innovations
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    OUR LOCATIONS

    Corporate Headquarters

    5703 Enterprise Parkway,
    East Syracuse, NY 13057

    315.446.7181
    Mon-Fri 8:00 AM – 5:00 PM 

     800.599.2101
    Mon-Fri, 8:00 AM – 5:00 PM

    Communications Division

    5703 Enterprise Parkway,
    East Syracuse, NY 13057

    315.446.7181
    Mon-Fri 8:00 AM – 5:00 PM

    800.599.2101
    8:00 AM – 5:00 PM

    Automotive Electronics

    5705 & 5717 Enterprise Parkway,
    East Syracuse, NY 13057

    315.446.5570
    Mon-Fri 8:00 AM – 5:00 PM

    800.448.0944
    8:00 AM – 5:30 PM

    Consumer Electronics

    5717 Enterprise Parkway,
    East Syracuse, NY 13057

    315.446.8700
    Mon-Fri 8:00 AM – 5:30 PM

    800.634.8606
    8:00 AM – 5:30 PM

    Consumer SLC


    1635 South 5070 West, A1,
    Salt Lake City, UT 84104

    315.446.8700
    Mon-Fri 8:00 AM – 5:30 PM

    800.634.8606
    8:00 AM – 5:30 PM

    Automotive PTC

    780 Highway 74 South,
    Peachtree City Georgia 30269

    315.446.5570
    Mon-Fri 8:00 AM – 5:00 PM

    800.448.0944
    8:00 AM – 5:30 PM

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