Our focus is excellent customer care.
- Highly trained friendly operators for personal touch
- Available 8:00am to 8:00pm EST to accommodate entire U.S.
- Orders received by 7:00pm are shipped same day
- Capable of processing thousands of orders every day
- Stringent call pickup goals:
- All incoming calls picked up within four rings
- All exchange orders picked up within two rings
- Exchange pool calls picked up within one minute
- Dedicated phone lines
- Personalized customer service support
- Continuous customer service training and coaching
Members of SAE and SEMA, and actively participates in CES, SEMA, SAE, and V2X conferences.
Subscription Data Transfer
We provide customized automated data subscription transfer services on sales or exchange units to prevent loss of service for end customer.
Work centers are easily adaptable to carry out large scale remanufacturing or distribution projects worldwide.