United Radio has been providing remanufacturing and repair solutions for electronics providers worldwide for a full century.
Partnering with leading brands in automotive and consumer electronics, and two-way communications manufacturers, the company has built a global reputation as an integrated solution partner.
Our company vision is to be the world standard in creating innovative solutions to the emerging technological needs of our customers. Our core values are listed below.
Mission Statement
The purpose of our organization is to provide consistent, high-quality professional service to the electronics marketplace. To accomplish this, we employ, support and empower quality individuals, and provide a great place to work.
Leadership team
The United Radio Leadership team is comprised of senior management team members from across our organization.
Dedicated. Inspired. United.
Meet Leadership Development Program Cohort 3 group:
Anastasia Blaisdell, Automotive, Syracuse
Brian Charlamb, Consumer, Salt Lake City
Eddie Rios, Consumer, Salt Lake City
Ernie Fish, Consumer, Syracuse
Harry Visneau, Automotive, Syracuse
Jose Infante, Consumer, Syracuse
Kelly Rice, Automotive, Peachtree City
Vince Christian, Automotive, Syracuse
Anastasia Blaisdell, Automotive, Syracuse
Brian Charlamb, Consumer, Salt Lake City
Eddie Rios, Consumer, Salt Lake City
Ernie Fish, Consumer, Syracuse
Harry Visneau, Automotive, Syracuse
Jose Infante, Consumer, Syracuse
Kelly Rice, Automotive, Peachtree City
Vince Christian, Automotive, Syracuse
Meet Leadership Development Program Cohort 2 group:
Tara Thornton, Communications
Rory Musselman, Consumer Salt Lake City
Mohit Gupta, Information Technology
Lakeitha Williams, Automotive Peachtree City
Kim Lane, Automotive, Syracuse
Joe Ucher, Automotive Peachtree City
Derek Bowers, Automotive, Syracuse
Brenna Cawley, Project and Change Management
Alison Mapes, Automotive Syracuse
November was also a big month for Cohort 2! They have now completed year one of the program and will begin year two in January. Their retreat day topic in November was Gratitude and Appreciation. The cohort reflected on some of these questions throughout the day:
- What is appreciation, compared to recognition and a compliment?
- Why is gratitude important in leadership?
- What are some of the barriers to expressing gratitude?
- What are some ways to show appreciation? How does United Radio practice this?
This day also gave them an opportunity to express gratitude to their fellow cohort members. Throughout the last year, Cohort 2 has been able form and develop relationships with each other. The cohort includes participants from different divisions, United Radio cities, and varying years of service. Everyone is on their own leadership journey and can learn from each other and the Advisory Committee, which includes James Branche, Josh Forward, Mara Charlamb, Mark Fuller, and Phil Rubenstein.
The Advisory Committee looks forward to the next year of the Leadership Development Program! 2024 will bring the exciting developments of year two for Cohort 2.
Our History
United Radio was established in 1923 by Jacob H. Rubenstein, a self-taught engineer and inventor who had a great passion for electronics and a strong desire to know how everything worked. In a small, one-man repair shop in downtown Syracuse, Jake assembled “cat’s whisker” radio kits for retail customers. His repair skills adapted to changes in radio and entertainment systems and the company grew to accommodate the demand for fast, skilled specialized repair services.
United Radio’s reputation for quality service generated an increasing workload. Milton, Jake’s oldest son, came into the business full time when he returned from military service in 1953. Jake’s younger son Arnold joined the company full time when he returned from military service in 1962. As the workload increased, Milt and Arnie created three divisions. Milt managed the two-way Communications business; Arnie managed the Consumer products division and Stan Marcum managed the Automotive division. As the workload increased, United Radio expanded its technical staff, and added a computer system to help control the organizational workflow. Jeff Rubenstein, a third-generation Rubenstein family member, joined as systems manager.
Phillip Rubenstein, Arnold’s son, became president of the company in 2005 and Phil’s sister Mara is the company’s vice-president and director of human resources.
The company’s commitment to its core values is clearly evident on their website, which states: “We believe that all people have inherent value; our differences make us stronger; family sustains, stabilizes and defines us; honesty and integrity will build lasting relations; we have a responsibility to each other to create a better community; learning, growing and accepting challenges enriches and fulfills our lives.”
Continued growth at United Radio required it to move to even larger quarters. Today United Radio, located on Enterprise Parkway, is a major provider of:
- electronics products and service for most major car manufacturers.
- after-the-sales service solutions for the consumer electronics industry. From large scale depot repair programs to complete reverse logistics solutions.
- complete service, installation and report excellence for first responders at one of the largest repair facilities for industry-leading manufacturers of two-way products in the United States.
United Radio has more certified electronic technicians than any other independent service center in the United States and its three divisions service more than 3,000 units every day.
The guiding principles above have worked in tandem nearly 100 years, allowing us to grow from a space within an outlet store at 115 West Jefferson Street, Syracuse, to six buildings, three divisions, in three states, run by one big happy family!
Jake’s Place, From One Man’s Passion to a Corporation
For a better understanding of our company,…please contact The Onondaga Historical Association to get your copy of our book, “Jake’s Place, From One Man’s Passion to a Corporation”, written by Arnold J. Rubenstein.
Our locations
Corporate Headquarters
East Syracuse, NY 13057
8:00AM – 5:00PM
The corporate headquarters is home to the Automotive Electronics, Consumer Electronics, and Communications Division, and is located at 5703-5717 on Enterprise Parkway in East Syracuse, New York. The campus encompasses over 500,000 square feet of space, specially designed to accommodate the needs of high volume state-of-the-art electronic equipment repairs. Our unique computerized systems not only track every unit throughout the repair process, but enable us to communicate directly with manufacturers, dealers, and customers worldwide.
Automotive Southern Operations
Peachtree City, GA 30269
8:30AM – 5:30PM
Our Peachtree City automotive operations is located at 780 Highway 74 South, Peachtree City, Georgia. It has been serving automotive manufacturers since 2007. As business increased, so did the need for a larger facility. In 2014, the PTC branch relocated to a 123,000 square foot building that sits on 40 acres of the former Panasonic campus, right next door to one of our customers, Panasonic Automotive. Having a full-service branch in Peachtree City Georgia allows United Radio to the ability to service customers worldwide.
Consumer Western Operations
Salt Lake City, UT 84104
8:30AM – 5:30PM (MST)
United Radio announced the expansion of its remanufacturing operations to the Western United States. The company will begin operating a repair and distribution center in Salt Lake City, Utah as part of its strategic growth plans. “This expansion will allow us to meet the growing needs of our customers on the west coast as well as provide better coverage for the whole country,” said United Radio President Phil Rubenstein. “Salt Lake City provides us with the best opportunity to establish our operations out west and meet the needs of our customers.”