Customer Service

Our focus is excellent customer care.

  • Highly trained friendly operators for personal touch
  • Available 8:00am to 8:00pm EST to accommodate entire U.S.
  • Orders received by 7:00pm are shipped same day
  • Capable of processing thousands of orders every day
  • Stringent call pickup goals:
    • All incoming calls picked up within four rings
    • All exchange orders picked up within two rings
    • Exchange pool calls picked up within one minute
  • Dedicated phone lines
  • Personalized customer service support
  • Continuous customer service training and coaching

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Non-Destructive Testing

With our specialized equipment and highly trained technicians, we are able to help companies assess their quality with non-destructive and stress testing.

Global Footprint

We are experts at providing cost-effective exchange and distribution programs all over the world.

Customer Service

United Radio will take care of your needs for both customer service and technical support under our name or yours.