Customer Service

United Radio will take care of your needs for both customer service and technical support under our name or yours.

Our focus is excellent customer care.

  • Highly trained friendly operators for personal touch
  • Available 8:00am to 8:00pm EST to accommodate entire U.S.
  • Orders received by 7:00pm are shipped same day
  • Capable of processing thousands of orders every day
  • Stringent call pickup goals:
    • All incoming calls picked up within four rings
    • All exchange orders picked up within two rings
    • Exchange pool calls picked up within one minute
  • Dedicated phone lines
  • Personalized customer service support
  • Continuous customer service training and coaching

RELATED CONTENT

Warehouses in multiple locations give us huge capacity for efficiently managing product and component inventories.

Global Footprint

We are experts at providing cost-effective exchange and distribution programs all over the world.

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Facilities and Warehousing

Warehouses in multiple locations give us huge capacity for efficiently managing product and component inventories.

Our logistics infrastructure allows us to receive, pack and ship thousands of orders each day.

Logistics and Distribution

Our logistics infrastructure allows us to receive, pack and ship thousands of orders each day.