Our focus is excellent customer care.
- Highly trained friendly operators for personal touch
- Available 8:00am to 8:00pm EST to accommodate entire U.S.
- Orders received by 7:00pm are shipped same day
- Capable of processing thousands of orders every day
- Stringent call pickup goals:
- All incoming calls picked up within four rings
- All exchange orders picked up within two rings
- Exchange pool calls picked up within one minute
- Dedicated phone lines
- Personalized customer service support
- Continuous customer service training and coaching
Research and Development
In-house software and hardware engineers design and build specialized test equipment and vehicle integration products.
Repair & Remanufacturing
Our skilled technicians are experts at software updates all the way through board level repairs.
Web Portals and I.T.
We provide international web portals (available in multiple languages) as well as customized EDI and data transfer.