Our focus is excellent customer care.
- Highly trained friendly operators for personal touch
- Available 8:00am to 8:00pm EST to accommodate entire U.S.
- Orders received by 7:00pm are shipped same day
- Capable of processing thousands of orders every day
- Stringent call pickup goals:
- All incoming calls picked up within four rings
- All exchange orders picked up within two rings
- Exchange pool calls picked up within one minute
- Dedicated phone lines
- Personalized customer service support
- Continuous customer service training and coaching
With our specialized equipment and highly trained technicians, we are able to help companies assess their quality with non-destructive and stress testing.
We are experts at providing cost-effective exchange and distribution programs all over the world.
United Radio will take care of your needs for both customer service and technical support under our name or yours.