Customer Service

United Radio will take care of your needs for both customer service and technical support under our name or yours.

Our focus is excellent customer care.

  • Highly trained friendly operators for personal touch
  • Available 8:00am to 8:00pm EST to accommodate entire U.S.
  • Orders received by 7:00pm are shipped same day
  • Capable of processing thousands of orders every day
  • Stringent call pickup goals:
    • All incoming calls picked up within four rings
    • All exchange orders picked up within two rings
    • Exchange pool calls picked up within one minute
  • Dedicated phone lines
  • Personalized customer service support
  • Continuous customer service training and coaching

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Research and Development

In-house software and hardware engineers design and build specialized test equipment and vehicle integration products.

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Repair & Remanufacturing

Our skilled technicians are experts at software updates all the way through board level repairs.

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Web Portals and I.T.

We provide international web portals (available in multiple languages) as well as customized EDI and data transfer.