SHIPPING A UNIT IN FOR SERVICE
Use a Corrugated Box
For best results, use a new box large enough to allow room for adequate cushioning material on all sides of the contents. If the box has already been used, ensure that it is not crushed, torn or deformed and remove old labels or other shipment markings from the box.
Provide Internal Protection
To properly cushion the contents of your package, wrap each item separately. If shipping multiple units in one box, each item needs to be protected from each other and separated from the corners and sides of the box to prevent damage. All six sides should have at least 4 inches of packing material between the unit and the side of the box. Various materials can be used for cushioning and protection, including: bubble wrap, foam "peanuts", and foam in place packaging. Newspaper and Air Filled "Pillows" do not cushion or protect well. We recommend wrapping your unit in bubble wrap and centering in the box filled with foam peanuts.
Close It Securely
Proper closure is just as important as adequate cushioning. For best results, use either pressure-sensitive plastic tape or water-activated paper tape at least 2" wide.
Use Proper Labeling
For fast and efficient delivery, print the shipping label from our website and attach it to the box.
Include
Include repair form from our website or your Name, Address, Daytime Phone Number, Email Address, a detailed description of the problem and a copy of the bill of sale or extended warranty contract if the unit is covered under warranty.
Ship to
United Radio Consumer Electronics
5717 Enterprise Pkwy
East Syracuse, NY 13057
Insure the package for the replacement cost of the unit in case the package is lost or damaged.