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If the unit to be repaired is covered by an extended warranty the customer MUST contact the extended warranty company and obtain a pre-authorization for repair PRIOR to sending the unit for service. Listed below are website links and phone numbers for extended warranty companies and retailers.
- AON Innovative Solutions (Formerly IDS) 800-605-7764 Retailers selling AON- Damark, Good Guy's, Harvey Electronics, The Wiz, Sound Surgeon
- Delta 562-988-8520
- Federal Warranty Service Corporation 800-423-3830 Retailers selling Federal- Goldberg's, Oregon Camera, Radio Shack, Techniguard, Voyager
- General Electric (GE) 800-626-2001 Retailers selling GE- Babcock Furniture, Bernie's, Brandsmart, Lowe's
- Hitachi 888-241-6558 X115
- National Electronics Warranty (NEW) 800-533-7639 Retailers selling NEW- Best Buy (call 800-237-8289), Car Toys, Cookin', Cowboy Maloney's, K's Merchandise, K-Mart, Myer Emco, Olum's (prior to 2004), Sam's Club (call 800-994-7267), Service Merchandise
- NSI 888-446-8008 Retailers selling NSI- Olum's (2004 and later)
- Panasonic Customer Care Plan 215-741-0676
- Philips Priority Service Contract 903-242-4800
- Repairtech 877-418-8324 Retailers selling Repairtech - Car Toyz
- Rex Stores Extended Service Program 513-276-3931
- Service Net 800-818-6878
- Sony Partnership 800-767-7669
- Thomson Extended (RCA/GE) 800-283-6193
- Video Aid Corporation (VAC) 800-431-5843 Retailers selling VAC- CC Bell, Home Shopping Club, JC Penny, Kaufman's, Office Max, Overstock.com
- Warranty Corporation of America (WACA) 800-447-6055 Retailers selling WACA- Big Sandy Superstore, Key Guard, Ovation, Ralin's
- Warrantech 800-833-8801 Retailers selling Warrantech- Comp USA, J&R Music World, Macy's, Staples, Ultimate Electronics
- Zenith 201-896-1553
- If the unit and extended warranty were purchased from Circuit City, Finger Hut, HH Gregg, PC Richards, Pied Piper, QVC, Sharper Image, Shoppers Advantage, Sixth Ave Electronics, or a retailer not listed here, contact them directly concerning extended warranty repairs.
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