Our commitment to quality is reflected in our extensive in-house and external training and certification programs.
Our staff of International Society of Certified Electronic Technicians (ISCET), IPC specialists (Institute for Printed Circuits) and factory-trained support members provides the customer a level of confidence that the final product will meet or exceed expectations.
- ISCET Training (We have more CET’s than any other independently owned repair center)
- Direct factory training
- Company sponsored training
- Mandatory ESD training
- Mandatory MSDS/Safety
- Mandatory ISO 9001:2008
- Solder pre-qualification class
- Certified in-house IPC trainer
Web Portals and I.T.
We provide international web portals (available in multiple languages) as well as customized EDI and data transfer.
Our friendly and personable bilingual customer service representatives are available in French, Spanish and English.
Senior reporting analysts are staffed to help customers design and administer specific reporting needs for sales and service.