Logistics and Distribution

  • Phones are open from 8:00am to 8:00pm EST to accommodate the entire U.S.
  • Orders received by 7:00pm EST ship the same day
  • Shipping carriers (UPS, FedEx and DHL) pick up daily until 7:00pm EST (4:00pm PST)
  • Capable of processing thousands of orders, advance exchanges and return authorizations every day
  • All customer and product support, sales and distribution services are also available through urdealerservices.com
  • Two physical locations in the east (Syracuse, NY and Peachtree City, GA), allow our huge ground shipping rate footprint to extend to the entire East Coast of the U.S.

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Languages

Our friendly and personable bilingual customer service representatives are available in French, Spanish and English.

Failure Analysis and Reporting

Custom reporting based on precise analysis and diagnostics provides complete visibility and understanding of the repair process.

Special Projects

Work centers are easily adaptable to carry out large scale remanufacturing or distribution projects worldwide.